Terms and Conditions


This website and its contents (“website”) is owned and operated by Blood and Iron Jewellery Pty Ltd [A.C.N. 613 471 977] (“Blood and Iron”; “Blood and Iron Period Jewellery and Castings”). By accessing or using the website or by purchasing goods via this website, you agree to accept and comply with these Terms and Conditions.

These Terms and Conditions apply to goods and services purchased through the Blood and Iron Facebook site as well as govern the use of this website

Blood and Iron reserves the right to amend these Terms and Conditions at any time without notice.

Photographs on the site

Reasonable care is taken to ensure that photographs displayed on the website reflect the actual product. Due to difficulties when photographing product some may appear larger or smaller than their actual size when represented on the site.

Online Transactions

When you purchase goods or services via the website you must pay for those goods and services at the time of purchase, in the manner as specified on the website.

We make no guarantee as the availability of goods advertised as available for purchase via this website.

Prices advertised online may differ from those at fairs or stalls e.g.: Online Only promotions.

All purchases are final.


We retain ownership and title of the goods we supply to you until we have received the full price for the goods, applicable delivery charges, and dispatched your order. Once your order has been dispatched to you (or has otherwise been delivered in accordance with your delivery instructions), as evidenced by confirmation provided to us by Australia Post, you assume full responsibility for and risk in the goods.

1 Year Guarantee
Available on all jewellery products with proof of purchase. Condition of jewellery is based on assessment by the team at blood and Iron. Blood and Iron, at our option, will either repair or replace jewellery deemed to be defective due to the manufacturing process within 12 months of the date of purchase. This warranty does not cover loss, damage, breakage, changes in appearance or degradation due to excessive wear or mishaps.

The benefits under this Returns policy are in addition to all rights and remedies conveyed by the Australian Competition and Consumer Act and thee Australian Consumer Law and any statutory rights to which you may already be entitled. This policy does not exclude, restrict or modify any such rights or remedies that are implied by law.

What if my product is faulty?

We take great pride in our goods and packaging so we certainly hope that you never receive a faulty product from us. If, on the rare occasion, this does occur please contact us within 5 working days of receiving the item. Email sales@bloodandironjewellery.com to let us know.

Returns Policy

You may return a faulty item bought online within 12 months of purchase. All returns and replacements will be assessed individually by Blood and Iron. Blood and Iron reserve the right to deny any individual item for return based on the 1 year guarantee parameters.

Blood and Iron will Refund or Exchange at any time where goods are:

  • Deemed to be faulty (i.e.- have a manufacturing fault or defect).
  • Different to the sample provided, except where natural differences occur within the specific quality bracket.
  • Have obvious defects that were not apparent or brought to the consumer’s attention at the point of sale.
  • In conflict with any other rights provided for by State Legislation or the Australian Competition & Consumer Commission (ACCC).

Excluding Personalised, made to order and finance sales.

Return to Online Store

Contact our team via email sales@bloodandironjewellery.com with a description and photos of the fault. We will assess your request and if it complies with the returns policy. The team will reply with a return address. Please ensure that you include your original invoice/receipt and a short note stating that you would like a refund or exchange. Please include product numbers if wanting to exchange for a different item.

Return your item along with contact details and postal information.

Once we have received your returned item we will process the refund or exchange within 3 business days. The type of refund will be based on the original payment method. Please allow 10 working days for your refund/ exchange to be processed.

PLEASE NOTE: Your refund or exchange will not be actioned until we receive your item back at our Office

Domestic Returns:

To Return an item please follow the instructions below to initiate your return:

1. Send us an e-mail stating the reasons for your return. we will review the reasons for your return and email you a confirmation. Please DO NOT return your items before you receive this confirmation email.

2. Once you receive an email confirmation from us, please read the guidelines on how to return your item stated above and ship the items back to us within 14 days from delivery date.

NOTE: The return carrier to use is at the sole discretion of the customer. However, we do recommend you send via a carrier that offers tracking.

3. Please provide us with the tracking number via email once the items been shipped back to us.

International Orders:

The customer is responsible for all shipping costs, duties, VAT/GST and taxes that may be incurred in returning the item(s) back to Blood and Iron Period Jewellery.

If any duties, VAT/GST or taxes were paid to the shipping carrier on receipt of the order, it is the customer's responsibility to contact them to request any refunds.

In the event a package is refused at customs by the customer, or if a customer is unavailable to accept the package from the shipping carrier and Blood and Iron Period Jewellery is charged any return shipping charges, duties, VAT/GST or taxes, the customer will be responsible for all expenses related to the outbound shipment and return of the package. This amount will be deducted from the original sales amount when the refund is applied.

International Returns:

1. Send us an e-mail stating the reasons for your return. we will review the reasons for your return and email you a confirmation. Please DO NOT return your items before you receive this confirmation email.

2. Once you receive an email confirmation from us, please read the guidelines on how to return your item stated above and ship the items back to us within 14 days from delivery date.

NOTE: The return carrier to use is at the sole discretion of the customer. However, we do recommend you send via a carrier that offers tracking.

3. Please provide us with the tracking number via email once the items been shipped back to us.

Product Disclaimer

1. Typographic errors on the site, catalogue and all marketing materials including emails are subject to correction

2. Prices listed on the site are updated regularly, Blood and Iron will take all reasonable precautions to ensure this is error free. Errors due to this process are subject to correction.

Disclaimer in relation to the website

Despite all reasonable precautions on our part, this website cannot be guaranteed to be error free, the existence of any such errors will not be a breach of the agreement.

Choice of Law:

If any disputes arise between us regarding your use of this Web site, such disputes shall be resolved according to the laws of Australia.

Privacy Policy

Blood and Iron Jewellery Pty Ltd (“Blood and Iron Period Jewellery and Findings”; “Blood and Iron Jewellery”) is committed to protecting our customers' personal information. All orders are transmitted in an encrypted format. To be sure that your order is secure, simply check your Web browser while you are in the ordering section. Most browsers use some sort of symbol to alert you to the fact that you are on a secured Web site. For example, Firefox and Internet Explorer use icons - either a padlock or a key - that appear at the bottom when the site is secured.

We will store your shipping and billing information if you create an account with us, but this information will not be used by anyone but Blood and Iron Jewellery and the third parties who provide services related to Blood and Iron Jewellery as described below in our privacy policy.

At Blood and Iron Jewellery, we are committed to providing excellent customer service and outstanding value in fine jewellery while respecting and protecting the privacy of our customers. To better serve you, we may collect and maintain certain information regarding, for example, your product and service preferences, dates of special occasions related to people you buy gifts for (e.g., birthdays), and billing and shipping information. Under no circumstances do we sell or rent this information to other businesses, and we protect and enforce the confidentiality of this information. We respect your privacy and seek to protect the trust you place in Blood and Iron Jewellery. Our Privacy Policy is explained in more detail below.

1. What information does www.bloodandironjewellery.com.au collect from our online customers?

For those who make a purchase on www.bloodandironjewellery.com.au, in order to fulfil the order, we collect and store your name, address, shipping information, e-mail address, telephone number, purchase data, and billing information.

2. Does www.bloodandironjewellery.com.au use "cookies"?

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Currently, if you place an item in a shopping basket during your visit to www.bloodandironjewellery.com.au, we will create a cookie containing a unique customer number on your computer. This function enables us to store items in your shopping cart until you make a purchase. Most web browsers automatically accept cookies, but you can usually change your browser to prevent such acceptance, which will result in your inability to purchase online from us. We do not retain any individualized information as a result of our use of cookies.

3. How does www.bloodandironjewellery.com.au use the individualized information that we collect?

We and the third parties who provide services related to www.bloodandironjewellery.com.au will use the information referenced above to fulfil your order and provide services related to www.bloodandironjewellery.com.au or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfilment and shipping, Web site evaluation, data analysis and, where applicable, data cleansing. The third parties who provide any of these services are authorized to use this information only in connection with the services they are engaged to perform.

In addition to using the information referenced above to fulfil your purchase order, we also retain some of that information in our customer database. We use that information to track your order, to respond to your inquiries and to make subsequent purchases you wish to make easier and faster. We also may use that information, from time to time, to contact you concerning our products, services, sales or special promotions of www.bloodandironjewellery.com.au or our corporate affiliates, including Blood and Iron Jewellery. We try to limit those contacts to ones that might be of interest to you.

We currently send e-mails only to those www.bloodandironjewellery.com.au customers who are interested in receiving information about our products and services. If you have previously received such e-mails, but no longer want to, contact us by one of the methods referenced above or by unsubscribing to an e-mail you receive from us or to the www.bloodandironjewellery.com.au Newsletter, as the case may be.

Please be advised that since promotions may already be in process at the time of your request, it may take up to ten days before electronic contacts cease. As a result, you may receive mail or other solicitations from Blood and Iron Jewellery for a brief period of time after you make your request. You may also use the above addresses and phone number to correct or update any of the individual information we have stored.

4. How is the information www.bloodandironjewellery.com.au collects stored and what security procedures do we have in place to protect the confidentiality of that information?

Currently, the www.bloodandironjewellery.com.au customer information that we maintain is stored in our database. We limit access to that information to those within our organization with a business need to know. Most of our employees do not have access to that information. In addition, we enforce a policy against unauthorized disclosure or use of the information you share with us, and we instruct our employees concerning that policy. Those employees that do have access are required to abide by our privacy policy. We also require that those third parties who provide services to us and may have access to customer information (such as the third parties who provide Web site, data collection, storage and reporting services and mail vendors) share our commitment to maintaining your privacy and adhere to our company's nondisclosure requirements. As stated above, we do not under any circumstances sell or rent customer information to any outside company or organization nor do we permit any such organization to use customer information for its own business purposes.

In fact, we will release specific information about you only if we are compelled to do so to comply with valid legal processes such as a search warrant, subpoena or court order, or a valid administrative request from a law enforcement agency, or in the unlikely situation where we, in good faith, believe such information is necessary to prevent harm to you or others. As with any business, it is possible that as our business develops, we might sell or buy online businesses or other assets. In such transactions, information about customers often is among the transferred assets. Accordingly, in the unlikely event that Blood and Iron Jewellery, or substantially all of its assets related to this Web site, is acquired by a third party, such information may be one of the transferred assets. Under these circumstances Blood and Iron Jewellery would to the extent possible require the acquiring party to follow the practices described in this privacy policy. We use secure server technology to keep your personal information - including your billing and account information - as secure as possible. Your ordering information is encrypted using Verisign software. Once your information is stored on our database, we have database security technologies and procedures in place to protect it from access by unauthorized employees or third parties.

5. How does www.bloodandironjewellery.com.au protect the safety and privacy of children?

Our site is not directed or marketed to children under the age of 18. We do not intentionally collect or store information on children. If we learn that a child has made a purchase from www.bloodandironjewellery.com.au without his or her parent's consent, we immediately, upon parental request, void the sale and refund any monies collected on the return of the merchandise.

6. Will the www.bloodandironjewellery.com.au privacy policy change?

We may change or enhance our policy to improve our service to you. If we do change our policy, we will note those changes on our Web site. A message will be displayed on our home page for a period of time that a change has been made. We also may send an e-mail describing the changes. You are welcome to refer to this policy each time you are considering making a purchase.